Why ADA Compliance Matters for Financial Institutions
The financial industry has undergone massive digital transformation. Customers expect seamless online experiences — checking balances, applying for loans, managing policies, or filing claims.
Compliance ensures:
Equal opportunity for all customers to manage finances.
Legal protection under Title III of the ADA and Section 508.
Stronger consumer confidence and reputation.
The Real Cost of Non-Compliance
Financial costs ranging from **$25,000 to $250,000+** in settlements and remediation.
Severe reputational damage and erosion of customer trust in a credibility-dependent sector.
Equal Access Is a Financial Right
In today’s digital world, every transaction — from opening a bank account to filing an insurance claim — begins online. The ADA requires that all customers, regardless of ability, have full and equal access to goods and services.
For banks, credit unions, and insurance providers, this means every website, online banking platform, mobile app, and digital form must meet WCAG 2.1 AA accessibility standards.
The Role of WCAG 2.1 in Financial Accessibility
PERCEIVABLE
Ensures all financial content—including PDFs and online statements—is perceivable through alternative text, captions, and proper contrast.
OPERABLE
Guarantees that all interactive elements (login, payment forms, policy managers) can be fully operated using only a keyboard.
UNDERSTANDABLE
Requires clear instructions, predictable navigation, and explicit error messages during complex financial transactions like fund transfers or claims filing.
ROBUST
Ensures the compatibility of your online banking and insurance platforms with current and future versions of screen readers and assistive technology.
FUTURE PROOF
Adopting WCAG standards ensures your digital infrastructure is scalable, maintainable, and minimizes the need for costly future remediation.
PROFESSIONALLY CODED
Our audits guarantee code integrity, ensuring your platform is fully compliant with modern web standards and Section 508 criteria.
Understanding the Law: ADA and Section 508 in Finance
Title III of the ADA applies to all places of public accommodation, which includes banks, credit unions, and insurance offices — both physical and digital. If your organization receives federal funding or provides services under contract, Section 508 also applies.
Recent enforcement actions have shown that even mid-sized credit unions and regional insurers are not exempt from strict digital accessibility standards.
Common ADA Issues in Financial Websites
Inaccessible online banking or policy portals (login failures, two-factor auth issues).
PDF statements, loan agreements, or forms not tagged for screen readers.
Keyboard navigation failures on menus and interactive financial tools.
Why Financial Institutions Are High-Risk Targets
Courts view access to banking and insurance as **essential public functions**, leading to stricter ADA enforcement.
High volume of inaccessible PDFs, complex online forms, and customer portals are primary sources of violations.
Failing to provide accessible tools is seen as a **direct denial of service** and a severe ADA violation.
Why Get ADA Compliant Now
Accessibility Is Good Business
- Reach **millions of new customers** who rely on accessible technology.
- Improve overall website usability and customer satisfaction.
- Enhance SEO rankings (search engines favor accessible websites).
- Reduce legal and reputational risk.
- Demonstrate corporate responsibility and social inclusion.
How Get ADA Alert Helps the Financial Industry
At Get ADA Alert, we specialize in helping banks, financial institutions, and insurance providers achieve and maintain ADA and Section 508 compliance efficiently.
- Comprehensive ADA Compliance Audits (Websites, Portals, PDFs).
- Real-time Remediation and Code Fixing (Forms, ARIA, Navigation).
- Accessibility Certification (WCAG 2.1 AA verification).
- Ongoing Monitoring & Reporting (Monthly scans).
- Support for Staff Training.
Take the First Step Toward ADA Compliance
Your customers trust you with their financial security — make sure they can access that trust without barriers. Get ADA Alert helps institutions build fully accessible digital experiences that comply with ADA and Section 508 standards.
TAKE ACTION TODAY: SECURE YOUR DIGITAL FUTURE
Contact Get ADA Alert today to schedule your compliance audit and protect your brand's reputation.