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1-786-885-5165European Accessibility Act
The European Accessibility Act (EAA) is a European Union directive aimed at making products and services more accessible for people with disabilities. It was adopted in 2019 and requires EU member states to implement laws that ensure accessibility across a wide range of sectors, including digital and physical goods.
The EAA complements other accessibility standards such as EN 301 549, WCAG, and national regulations, creating a unified legal framework for inclusion across the European market.
The EAA ensures that people with disabilities can access essential products and services on an equal basis with others, including:
Compliance with the EAA is legally required for companies doing business in the EU. Non compliance can lead to fines, restricted market access, or reputational damage.
The EAA applies to a wide range of organizations involved in the EU market:
Any organization that sells products or services in the EU must ensure accessibility according to EAA standards by the deadline.
The EAA sets accessibility requirements across several key categories, creating a comprehensive framework for compliance:
Websites, mobile apps, and software must meet EN 301 549 standards, which are largely aligned with WCAG 2.1 A/AA.
Devices like ATMs, ticketing machines, and POS systems must be accessible to users with physical, visual, or hearing disabilities.
Online marketplaces, banking platforms, and public services must provide accessible interfaces, content, and customer support.
User manuals, instructions, and customer support channels must be accessible and understandable for people with disabilities.
👉 For deeper insights into technical standards, explore our WCAG and EN 301 549 Solutions.
Failure to comply with the EAA can result in significant consequences imposed by national authorities in EU member states:
The EAA works in harmony with several existing standards:
By aligning with the EAA, companies can ensure that their products and services are accessible globally, especially in the EU market.
👉 Learn how to protect your business from legal exposure with our Global Compliance Solutions.
This page explains that the European Accessibility Act (EAA) is a mandatory EU directive requiring products and services to be accessible to people with disabilities, effective across the European market. It details the core requirements (ICT, Physical Products, Services, and Documentation), identifies covered entities (Manufacturers, Service Providers, Digital Providers), and outlines the severe risks, including fines, restricted market access, and legal action.
Our services ensure your alignment with EAA's complex requirements for the European market.
Secure your market position and ensure your products meet the strict EAA requirements before the deadline.
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